T&C's & Privacy Policy

New GDPR Data Protection Law - 25th May 2018.

 

Privacy & Security Policy

Your privacy as an individual and as a customer is important to us and we want you to understand the choices over your information we hold on our data base. 

To help explain those choices and give you that control, we have made some changes to our policies including our Terms of Use & Privacy Policy.

We hold your purchase information from online, telephone and event purchases.

This enables us to keep your purchase history for future orders and for your two year guarantee

on all our stretch jewellery. 

We promise that your information is not passed onto any third parties and is solely used for

Lucy Bradshaw Jewellery Ltd.

If you wish to continue to receive our updates you do not have to do anything.

If you wish to opt out, then please unsubscribe here.

Alternatively you can subscribe here to our website and

receive 10% off your next purchase.

By continuing to use our services on or after 23rd May 2018, you acknowledge our updated Privacy Policy

and agree to our terms & conditions.

If you have any questions, please contact us at 

lucybradshaw@lucybradshaw.co.uk

New GDPR European Union (UN) data protection law - Effective 25th May 2018

To help explain those choices and give you that control, we have made some changes to our policies including our Terms of Use & Privacy Policy.

These changes will take effect for existing customers on all our services on 23rd May 2018.

1. Accepting our Privacy Policy
2. Information Collected or Received

3. Security
4. Messages from Lucy Bradshaw Jewellery
5. Information Uses, Sharing & Disclosure
6. Control, Your rights & Withdrawing Consent
7. Privacy Policy Changes

8. Payment, Pricing & promotions
9. Contact

1. Accepting the Privacy Policy

We need to process your personal information to run our business and provide you with the Services we provide.

By accepting our Terms of Use, you are confirming that you have read and understand this policy including how and why we use your information. If you don’t want us to collect or process your personal information in the ways described in this policy, you shouldn’t use our services. 

Lucy Bradshaw Jewellery Terms of Use require all users to be at least 18 years of age. Minors under 18 years of age and at least 13 years of age are permitted to use Lucy Bradshaw Jewellery services, only if they have the appropriate permission and direct supervision by a responsible adult. You are responsible for any and all account activity conducted by a minor on your use of Lucy Bradshaw website.

By using the Services, you acknowledge that Lucy Bradshaw Jewellery Ltd will store use your information in the United Kingdom. Please be aware that the privacy laws and standards in certain countries, may differ from those that apply in the country in which you reside. 

2. Information Collected or Received

In the course of providing our services, we collect or receive your personal information in a few different ways. In order to purchase from us, you need to provide us with a valid name, email & postal address with a contact telephone number for services that require delivery. You are not required to provide us with all this information to subscribe, but we will need valid name and email address. 

We hold your purchase information from online, telephone and shopping event purchases. This enables us to keep your purchase history for future orders and for your two year guarantee on all our stretch jewellery. 

Analytics Information: We use data analytics to ensure site functionality and improve the Services. This software may record information such as how often you use the Apps, what happens within the Apps, aggregated usage, performance data, app errors and debugging information, and where the Apps were downloaded from. We do not link the information we store within the analytics software to any personally identifiable information that you submit. 

3.Security

To securely receive your payments over the internet, we use Secure Sockets Layer (SSL) technology, which is standard internet practice and means all your details are protected.

Lucy Bradshaw Jewellery uses cookies in order to offer you an enjoyable and easy online shopping experience. Our cookies do not contain any personal data information about you and are only used to determine your browser and user references for our site. By using Lucy Bradshaw Jewellery website, you are agreeing that we can house cookies on your device. If you prefer, you can set up your internet browser to not accept cookies but this may reduce your online experience with us.

4. Messages from Lucy Bradshaw Jewellery

On occasion, Lucy Bradshaw Jewellery may need to contact you. Primarily, these messages are delivered by email or by telephone in order to ensure a smooth transaction on your purchase. Lucy Bradshaw Jewellery may also contact you by telephone to provide support, for transaction-related purposes or if you request that we call you. Additionally we may send you an SMS

(or similar) message or physical mail in order to provide you with customer support or to provide you with information about products and features that you may find of interest. You can opt out at any time in receiving any additional information from us.

Some messages from Lucy Bradshaw Jewellery are service-related and necessary for customers and clients. You agree that Lucy Bradshaw Jewellery can send you non-marketing emails or messages, such as those related to transactions, your account, security, or product changes. Examples of service-related messages include an email order notification of an order, delivery despatch update, welcome email when you subscribe to our services, product availability, monthly newsletters, new product launches, changes to our website & services, relaying conversations with customers & clients and correspondence with our preferred shipping provider at DPD Local services.

When you subscribe to a newsletter, or provide us with your email address or phone number such as for a Checkout purchase, you receive notice of and agree to receive marketing emails and messages from us. You can unsubscribe at any time from marketing emails through the opt-out link included in marketing emails or messages. 

5. Information Uses, Sharing & Disclosure

When you access or use our services, we collect your personal information as described in this policy for Lucy Bradshaw Jewellery services only. We do not share or disclose your personal information with any other third party that is outside the service that Lucy Bradshaw Jewellery provide our customers.

Lucy Bradshaw Jewellery uses your email address as a convenient way to contact you about your order. From time to time we may update you on relevant Lucy Bradshaw Jewellery promotions and new collections. 

  

6. Control, Your Rights & Withdrawing Consent

You have the right to withdraw your consent to our processing of your information and your use of our services. For example, you can withdraw your consent to email marketing by using the unsubscribe link in such communications. It is your choice to opt out at any time.

7. Privacy Policy Changes

We may amend or update this policy from time to time. If we believe that the changes are material, we’ll let you know by sending you an email about the changes. We encourage you to check back regularly and review any updates.

8.Payment, Pricing & Promotions

Goods will be sent once payment has been made. 

All our product prices are permanent prices on our website and at shopping events.

We may offer promotions from time to time.

Only one voucher code may be used per customer and terms & conditions apply.

9. Contact

If you have any questions:

Contact Lucy Bradshaw Jewellery customer service team on email at 

lucybradshaw@lucybradshaw.co.uk or by telephone on 07803558810.

Updated 1st May 2018 by Lucy Bradshaw Jewellery

 

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© 2015 Lucy Bradshaw Jewellery ®

lucybradshaw@lucybradshaw.co.uk

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