IMPORTANT COVID-19 UPDATES

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Arundel Boutique 

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As a community we must do our best to contain the spreed of COVID-19 and we are following ​the Government

guidelines in our boutique.

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From Monday 12th April 10-3pm our Boutique will re-open, following Government guidelines. We're still keeping you and your loved ones safe, with social distancing, hand sanititzer and mandatory masks for our customers and team.

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Our normal boutique opening times are:

Monday - Closed

Tuesday 10-3pm

Thursday 10-3pm

Friday  10-3pm

Saturday 10-4pm

Sunday - Closed

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When you visit us in Arundel, Please follow the recommended guidlines.

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• Wear a face covering at all times

• Use our hand sanitizer before and after entering out boutique

• Follow the 2 meter social distancing recommendations at all times

• Only 1 customer or family group are allowd in our boutique at all times

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We are open for orders on our website, where we are fully functional to service all our customers www.lucybradshaw.co.uk 

You can keep up to date via our social media channels and by subscribing to our mailing list.

 

Please be assured that we will continue to operate with the highest standards of hygiene and our team are closely following government guidelines. 

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Shipping & Delivery

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Due to the Corona Virus Pandemic, we have had to change the way we work and this includes our delivery service. Our standard delivery option is 5-7 working days by Royal Mail, which will be processed by two postal drops on Monday and Thursday. There may be delay with Royal Mail due to high demand.

For all orders over £50 this is a free service &  for all orders under £50, there will a standard  delivery 

cost of £4.95.

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If you wish to place an International order, please contact us for available delivery options.

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Royal Mail have updated their website with the extra measures put in place, to ensure safe deliveries.

Please read Royal Mail updates for reassurance. 

https://www.royalmail.com/d8/coronavirus-changes-service

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Exchanges & Returns

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We want you to love your purchase but if you are unhappy with your full price jewellery, you can return your items within 14 days of purchase date. All returns need to be unused, in it's original packaging, along with a copy of your valid receipt. 

 

Unfortunately we do not offer refunds or exchanges on our sale, ex-display, seconds, made to order jewellery or any items with custom engraving. This does not effect your statutory rights.

 

Should you need to return or exchange items to us, please contact us first. We can then advise you on the address you need to send your items back to us. Failure to do this will mean your return will be left at the Post Office and may be sent back to you.

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Please ensure that you keep a copy of postage from the post office, as we cannot accept responsibility for parcels lost in transit.

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Website

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We are open online and we will be updating our website with more new designs over the coming months. You will still be able to contact us by email lucybradshaw@lucybradshaw.co.uk and by telephone on: 07803558810

 

We want to thank you all, for your loyalty and continued support.

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Stay Safe.

 

With love Lucy Bradshaw Jewellery Team 

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