IMPORTANT COVID-19 UPDATES
As a community we must do our best to contain the spreed of COVID-19 and we are following the Government
guidelines in our boutique.
From the 26th December 2021 our Boutique will be closed, as per the Government guidelines. We will update our website and social media platforms, when the Government has confirmed it is safe to do so.
We will ensure that all orders that have already been placed for boutique collection, will be delivered to your home address.
Our normal boutique opening times are:
When you visit us in Arundel, Please follow the recommended guidlines.
Wear a face covering at all times
Use our hand sanitizer before and after entering out boutique
Follow the 2 meter social distancing recommendations at all times
Only 1 customer or family group are allowd in our boutique at all times
We are open for orders on our website, where we are fully functional to service all our customers www.lucybradshaw.co.uk
You can keep up to date via our social media channels and by subscribing to our mailing list.
Please be assured that we will continue to operate with the highest standards of hygiene and our team are closely following government guidelines.
Shipping & Delivery
Due to the Corona Virus Pandemic, we have had to change the way we work and this includes our delivery service. Our standard delivery option is 5-7 working days by Royal Mail, which will be processed by two postal drops on Monday and Thursday. There may be delay with Royal Mail due to high demand.
For all orders over £50 this is a free service & for all orders under £50, there will a standard delivery
cost of £4.95.
At the moment, we are not able to offer an express delivery service or a next day delivery service. If you wish to pace na urgent order, please contact us, where we will eb able to help.
If you wish to place an International order, please contact us for available delivery options.
Royal Mail have updated their website with the extra measures put in place, to ensure safe deliveries. Please read Royal Mail updates for reassurance.
Exchanges & Returns
We want you to love your purchase but if you are unhappy with your full price jewellery, you can return your items within 14 days of purchase date. All returns need to be unused, in it's original packaging, along with a copy of your valid receipt.
Unfortunately we do not offer refunds or exchanges on our sale, ex-display, seconds, made to order jewellery or any items with custom engraving. This does not effect your statutory rights.
Should you need to return or exchange items to us, please contact us first. We can then advise you on the address you need to send your items back to us. Failure to do this will mean your return will be left at the Post Office and may be sent back to you.
Please ensure that you keep a copy of postage from the post office, as we cannot accept responsibility for parcels lost in transit.
We are open online and we will be updating our website with more new designs over the coming months. You will still be able to contact us by email and by telephone on: 07803558810
We want to thank you all, for your loyalty and continued support.
With love Lucy Bradshaw Jewellery Team